AI Case Study

"Hyundai Motor Company took a major step towards equipping future connected vehicles with the voice recognition technology necessary to keep pace with growing, real-time data needs of drivers. Hyundai’s “Intelligent Personal Agent,” a voice-enabled virtual assistant system, will be deployed in new models set to roll out as early as 2019.

Co-developed by Hyundai and Silicon Valley-based SoundHound Inc., the leading innovator in voice-enabled AI and conversational intelligence technologies, Intelligent Personal Agent allows drivers to use voice commands for many different operations and real-time data, which connected cars of the future demand.

The Intelligent Personal Agent is unique in that it acts as a proactive assistant system, predicting the driver’s needs and providing useful information. For instance, the system may give an early reminder of an upcoming meeting and suggest departure times that account for current traffic conditions.

These personal features combine with an array of driver conveniences, such as the ability to make phone calls, send text messages, search destinations, search music, check weather and manage schedules. It also allows drivers to voice-control frequently used in-vehicle functions such as air-conditioning, sunroofs and door locks, while gathering various information about the vehicle. What’s more, the Intelligent Personal Agent supports a “Car-to-Home” service, enabling the driver to control electronic devices at home with simple voice commands.

Intelligent Personal Assistant is based on SoundHound’s Houndify artificial intelligence (AI) platform, optimized for in-vehicle applications. When activated, the system reacts to the driver’s voice commands or questions by communicating with SoundHound AI server to search for the requested information or complete a task.

Early next year (2018), Hyundai plans to demonstrate a simplified version of the Intelligent Personal Agent, equipping next-generation Fuel Cell Electric Vehicles (FCEVs) scheduled for test drives on Korean public roads with the system. This test version will also be able to provide information on local sports events, including game schedules and results.
The assistant system will initially understand English but will expand support to other major languages going forward."