AI Case Study

KeenCorp plans to gauge employee engagement and impact of changes by analysing internal emails using natural language processing

KeenCorp analyses employee emails to generate heat-maps to identify hot topics of conversation and gain insight into company performance. It detects slight changes in language to gauge impact of changes to employee morale.

Industry

Technology

Software And It Services

Project Overview

"According to KeenCorp,

HR MANAGEMENT AND OPERATIONS
HR is often the driver of focus on staff engagement.
KeenCorp’s software solution scans the entire organization or any organizational cut that deserves particular focus, based at any location: Individual departments, client-facing, future leadership, recently hired, mission critical roles or key target groups in the long-term labor market. And performance can be measured weekly, or even daily.

CHANGE AND INTEGRATION
KeenCorp’s software solution allows granular supervision in real-time of a change process. It enables specific analysis of those most affected by it, and clear comparison pre- and post, plus tracking against project milestones.

GOVERNANCE AND RISK
KeenCorp’s software solution can operate like a dashboard warning light. It can sound the alarm in case of major fluctuation as an indication of potential future risk. For non-exec directors and boards who have great responsibility, it is an unbiased and timely signal that the ship is slowly heading off course. Or reassurance that it is not.

ACQUISITION AND INVESTMENT
KeenCorp’s software solution provides insight into potential landmines or opportunities that otherwise are invisible – with all employees, or with key groups. It creates a completely new and much richer assessment of value creation, potential or erosion."

Reported Results

Pilot; Results not yet available

Technology

Function

Human Resources

Employee Relations

Background

"HR teams have their own, old-fashioned ways of keeping tabs on employee morale, but people aren’t necessarily honest when asked about their work, even in anonymous surveys. But grammar, syntax, and word choices might betray more about how we really feel."

Benefits

Data

Employee e-mails