AI Case Study
Smashbox cosmetics improves mobile app conversion rates by 27% using eye-tracking technology to improve customer user experience
Smashbox uses eye tracking powered by Modiface in its mobile MAKEUP app to determine which products customers are focused on. This improves product recommendations tailored to the user as well as the customer's experience with the UI.
Industry
Consumer Goods And Services
Personal And Household Goods
Project Overview
ModiFace provides personalised product recommendation and allows customers to digitally try on products by accessing a device's camera, improving online/mobile shopping experience. By tracking the app's users' eye movements, Smashbox is able to determine which features of its UI are most beneficial.
Reported Results
Smashbox claims "a 27% conversion increase attributed primarily to the eye gaze-based interface".
Technology
Function
Sales
Sales Operations
Background
Smashbox is a cosmetics company offering a mobile app which allows users to try on makeup using AR and browse products.
Benefits
Data