AI Use Case

Address employee concerns anonymously

Employees in conversation record an account of their concerns and issues which is automatically captured and transcribed. HR gets a detailed report and can conduct follow-up interviews through the bot. Potentially, employees can stay anonymous if they so choose.

Function

Human Resources

Employee Relations

Benefits

Operational - Employee retention,Risk reduction - Reduced compliance risk

Case Studies

Spot~Spot helps firms address employee grievances anonymously using chatbot

Potential Vendors

Industry

Data Sets

Audio,Text

AI Technologies

Product - Conversational agents,Product Type - Natural Language Processing (NLP)