AI Use Case
Analyse warranty data to signal quality issues, measure risk and optimise pricing
Customer response to warranties generates a lot of data that can be mined to predict potential specific quality issues and to predict risk across the product portfolio.
Risk reduction - Reduced legal exposure,Revenue - Pricing optimisation,Operational Support - Issue triage
Consumer Goods And Services
Structured / Semi-structured,Text
Machine Learning (ML),Product Type - NLP - Text Entity Extraction,Product Type - Natural Language Processing (NLP),ML Task - Prediction - Annotation,ML Task - Prediction - Data Translation/Transformation,Traditional AI,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Binary Classification