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AI Use Case
Evaluate technician competency
Analyse and determine technician competency based on inout factors such as time on site, materials consumer and first-time fix rates or output factors such as machine vision monitoring of repairs or Internet of Things sensor data on ongoing performance of the repaired parts.
Function
Operations
Field Services
Benefits
Operational - Staff development,Operational Support - Performance tracking
Case Studies
Potential Vendors
Industry
Data Sets
Time series,Structured / Semi-structured
AI Technologies
Machine Learning (ML),Product Type - Vision ,ML Task - Prediction - Annotation,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Binary Classification
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