AI Use Case

Monitor and analyse interactions between customers and sales to provide insights to support sales performance

Monitor and analyse interactions between customers and sales to provide insights to support sales performance. Likely to be most useful in highly structured, high volume calling situations.

Function

Sales

Sales Management

Benefits

Operational - Staff development,Operational - Lower error rates,Operational Support - Performance tracking

Case Studies

Industry

Data Sets

Audio

AI Technologies

Product - Data Capture - Microphone,Product - Data Capture - Camera,Product - Data Capture - CCTV,Audio - Sentiment Analysis,Product - Customer Sentiment Analysis,Product Type - NLP - Tonality Analysis,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Data Translation/Transformation,ML Task - Prediction - Binary Classification,ML Task - Prediction - Annotation,Machine Learning (ML)

Potential Vendors