AI Use Case
Monitor and analyse interactions between customers and sales to provide insights to support sales performance
Monitor and analyse interactions between customers and sales to provide insights to support sales performance. Likely to be most useful in highly structured, high volume calling situations.
Function
Sales
Sales Management
Benefits
Operational - Staff development,Operational - Lower error rates,Operational Support - Performance tracking
Case Studies
Potential Vendors
Industry
Data Sets
Audio
AI Technologies
Product - Data Capture - Microphone,Product - Data Capture - Camera,Product - Data Capture - CCTV,Audio - Sentiment Analysis,Product - Customer Sentiment Analysis,Product Type - NLP - Tonality Analysis,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Data Translation/Transformation,ML Task - Prediction - Binary Classification,ML Task - Prediction - Annotation,Machine Learning (ML)