AI Use Case

Monitor and analyse interactions with customers to create insights to improve product offering

Monitor and analyse interactions with customers (potentially across all channels ranging from market research to social media to direct contact) to create insights to improve product offering. The aim is to ensure that there is a positive feedback loop in to product development.

Function

R And D

Product Development

Benefits

Cost - Targeted Trials/ Precision testing,Revenue - Product optimisation

Case Studies

Potential Vendors

Industry

Data Sets

Text,Time series,Structured / Semi-structured

AI Technologies

Traditional AI,Machine Learning (ML),ML Task - Grouping - Clustering