AI Use Case

Monitoring voice calls by traders to test for signs of wrong-doing

Monitoring voice calls by traders to test for signs of wrong-doing Intelligent Voice have the potential to deliver this service.

Function

Human Resources

Compliance

Benefits

Risk reduction - Predictive diagnosis,Cost - Fraud reduction

Case Studies

NatWest~NatWest trials audio analysis tool to detect mortgage broker misdeeds when interacting with clients using natural language processing,Nasdaq~Nasdaq enhances conduct surveillance to ensure compliance and transparency to achieve 250% increase in detection acuity using natural language processing and machine learning

Industry

Financial Services

Investment Banking And Investment Services

Data Sets

Audio

AI Technologies

Product Type - NLP - Tonality Analysis,Machine Learning (ML),Product Type - Natural Language Processing (NLP),ML Task - Prediction - Data Translation/Transformation,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Annotation

Potential Vendors

Recordsure,Digital Reasoning Systems