AI Use Case
Monitoring voice calls by traders to test for signs of wrong-doing
Monitoring voice calls by traders to test for signs of wrong-doing Intelligent Voice have the potential to deliver this service.
Function
Human Resources
Compliance
Benefits
Risk reduction - Predictive diagnosis,Cost - Fraud reduction
Case Studies
NatWest~NatWest trials audio analysis tool to detect mortgage broker misdeeds when interacting with clients using natural language processing,Nasdaq~Nasdaq enhances conduct surveillance to ensure compliance and transparency to achieve 250% increase in detection acuity using natural language processing and machine learning
Industry
Financial Services
Investment Banking And Investment Services
Data Sets
Audio
AI Technologies
Product Type - NLP - Tonality Analysis,Machine Learning (ML),Product Type - Natural Language Processing (NLP),ML Task - Prediction - Data Translation/Transformation,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Annotation
Potential Vendors
Recordsure,Digital Reasoning Systems