AI Use Case
Monitoring voice calls by traders to test for signs of wrong-doing
Monitoring voice calls by traders to test for signs of wrong-doing Intelligent Voice have the potential to deliver this service.
Function
Human Resources
Compliance
Benefits
Risk reduction - Predictive diagnosis,Cost - Fraud reduction
Case Studies
NatWest~NatWest trials audio analysis tool to detect mortgage broker misdeeds when interacting with clients using natural language processing,Nasdaq~Nasdaq enhances conduct surveillance to ensure compliance and transparency to achieve 250% increase in detection acuity using natural language processing and machine learning
Potential Vendors
Recordsure,Digital Reasoning Systems
Industry
Financial Services
Investment Banking And Investment Services
Data Sets
Audio
AI Technologies
Product Type - NLP - Tonality Analysis,Machine Learning (ML),Product Type - Natural Language Processing (NLP),ML Task - Prediction - Data Translation/Transformation,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Annotation