AI Case Study

"After deciding to partner with a technology provider, the company established a list of requirements for a Supply Chain Visibility platform:

* Cloud-based offering, fully hosted and supported by the technology vendor.
* Operates in real-time and provides visibility of customers’ purchase orders and inventory at a SKU level from purchase order creation through to receipt at the nal destination.
* Receives and sends data via interface from existing TMS and other 3rd party systems.
* Pre-packaged data connections to shipping lines, airlines, ports and other sources of data used within the international logistics process which could be used in conjunction with their own data, and that of their customers.
* Provides users with real-time KPI and Exception Management dashboards.
* Provides work ow management tools to con gure bespoke solutions for each of its customers.


After a comprehensive vendor evaluation, the company selected Gravity to provide a white-label version of its platform.

The solution delivers end-to-end visibility of the company’s customers’ global supply chains and purchase orders, providing a point of difference against its competitors as well as a new revenue stream to complement its core services.

The cloud-based solution also enabled the implementation of a Portal containing E-Booking and E-Docs with its customer’s supplier base and the automation of many previously manual tasks, such as job creation in the company’s legacy TMS.
This was further complemented by real-time reporting of KPIs, exceptions and risk in both its customers, and its own supply chain and logistics operations."