AI Case Study
Verizon monitors and optimises network performance in real-tim using machine learning to analyse network interface data
Verizon employs machine learning algorithms to monitor data from network interfaces such as routers and sensors measuring weather conditions and transactional data such as billing records. Using this data, trends are predicted to make adjustments to resource allocation as well as to detect anomalies within the network leading to much better performance.
Industry
Telecommunications
Fixed Line And Integrated Telecommunications Services
Project Overview
"Verizon collects data from a variety of datasources such as interface statistics, environmental statistics, CPU usage on routers etc to constantly monitor the status of its FIOS fiber optic broadband network and proactively identify bottlenecks or wasted capacities using AI. This has also helped detect manufacturing defects in devices.
Verizon employs predictive analytics algorithms to monitor 3GB of data every second streaming from millions of network interfaces – from customers’ routers to an array of sensors gathering temperature and weather data, and software which “listens in” on operational data, such as billing records to identify and predict outliers and take action to subvert outages."
Reported Results
The company claims:
* Prevented 100s of mishaps from happening using predictive maintenance and proactive monitoring
* Real-time monitoring of household connections led them to identify that they were able to provide higher speeds than previously expected
Technology
Function
Information Technology
Network Operations
Background
Verizon, is an American multinational telecommunications conglomerate.
Benefits
Data
"3GB of data every second streaming from millions of network interfaces – from customers’ routers to an array of sensors gathering temperature and weather data"