AI Case Study

Washington State Hospital increases net revenue by 19% using NLP to automate clinical documentation and coding

Washington State Hospital implemented 3M's 360 Encompass solution to improve clinical documentation and patient outcomes. The solution uses NLP to automate coding of treatments. It uses better patient information to help improve care.

Industry

Healthcare

Healthcare Providers And Services

Project Overview

To improve clinical documentation and patient outcomes a Washington State Hospital implemented 3M's 360 Encompass solution. The solution uses NLP to automate coding and improve documentation and analyze the data to report quality indicators.

Reported Results

3M claims:

* 19% increase in net revenue
* 88% agreement between coders and clinical documentation improvement (CDI) reviewers

Technology

"The first product of its kind, the 3M 360 Encompass System integrates computer-assisted coding (CAC), clinical documentation improvement (CDI), concurrent quality metrics and analytics into one application to capture, analyze and advance patient information across the care continuum.

Built on 3M’s logic for grouping and reimbursement, the 3M 360 Encompass System leverages NLP and our platform’s blend of statistics and rules to automate coding and documentation improvement. The system offers users multiple dashboards and workflows, integration between CDI and coder teams, numerous reporting capabilities and embedded quality indicators..."

Function

Information Technology

Knowledge Management

Background

Washington State Hospital looked to automate treatment coding to improve revenue collection and healthcare treatments.

Benefits

Data