Use CasePublic and Social Sector

Provide access to digital information to illiterate individuals through conversational agent tools

Provide access to digital information to illiterate folk through conversational agent tools / chatbots. Voice interaction enables new forms of communication - for example low / free marginal cost access to healthcare advice or other information. Access to digital devices, Internet and electricity may be factors limiting deployment.

Other
Revenue - New customer discovery
Other
Operational - Service / outcome scaling
Executive Overview

Provide access to digital information to illiterate individuals through conversational agent tools

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