Provide access to digital information to illiterate individuals through conversational agent tools
Use CasePublic and Social Sector
Provide access to digital information to illiterate individuals through conversational agent tools
Provide access to digital information to illiterate folk through conversational agent tools / chatbots. Voice interaction enables new forms of communication - for example low / free marginal cost access to healthcare advice or other information. Access to digital devices, Internet and electricity may be factors limiting deployment.
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Other
Revenue - New customer discovery
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Other
Operational - Service / outcome scaling
Executive Overview