what skills should be developed to use gen ai in the workplace?

To effectively use generative AI (Gen AI) in the workplace, workers should develop "AI Nativity," which involves the capacity to integrate AI fluidly into everyday reasoning, problem-solving, and decision-making, going beyond traditional digital or AI literacy [5][12]. This is particularly important for white-collar roles, where Gen AI extends cognitive labor and disproportionately impacts highly educated professionals, requiring skills to leverage AI for strategic and creative tasks while focusing on higher productivity [4][5]. Additionally, investing in workforce skills is crucial for realizing AI's economic potential, including domain-specific expertise like understanding IT, operations, and AI implementation to enhance efficiency in areas such as supply chains [3][6]. For novices, skills to supervise and effectively use AI assistance are essential, as over-reliance on Gen AI for unfamiliar tasks may hinder personal skill acquisition, though it boosts short-term productivity [8]. Overall, these capabilities enable workers to complete tasks faster and better, improving retention and output [2][7].