Sales
Use Cases
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All Sales AI Use Cases
Analyse credit worthiness of under-banked individuals to provide banking servicesAnalyse legal documents and extract important data points and clausesAudit and optimise shelf placementAutomate credit risk profiling to support fundraising by small businesses through crowdfunding platformAutomate customer service conversations through a text chatbotAutomate customer service voice conversations with conversational agentAutomate delivery to customer eg via drone or self-driving vehicleAutomate interaction between insurance agent with insurance company through chatbot functionalityAutomate inventory management for productsAutomate investment decisions without human interventionAutomate life event marketingAutomate prioritisation of potential sales leadsAutomate property manager role with chatbot acting as concierge and interacting with tenantsAutomate review of contracts such as NDAsAutomate sales conversations through a conversational agentAutomate sales conversations through a text chatbotAutomate software coding, testing and production deploymentAutomate syncing of sales process data such as calendars and contact reportsCreate lead generation contact lists through data scrapingDeliver "digital human" conversational interface with customers in physical locationsDeliver retail experience to consumers on the move from mobile storeDetect anomalies in software stacks prior to deploymentDetermine bookmaking odds for sports and other eventsEnable enhanced retail customer experience and service through chatbotsEnhance life insurance by improving life expectancy prediction and underwriting risk by analysing selfiesEnsure inventory availability by predicting demand and triggering appropriate actionEvaluate customer credit risk by capturing consumer behaviour during online application processEvaluate customer credit risk using application and other relevant data for faster and more efficient decisionsForecast product / service demand levelsForecast salesGenerate actionable analytics from sales callsIdentify and sell new mass market insurance consumer productsIdentify fraudulent activity using unusual payment transaction patterns and other dataIdentify high value B2B leads through analysing internal and external dataMatch expectations from both sides of a 2-sided online marketMeasure biometric and neurological response in product pre-testingMonitor and analyse interactions between customers and sales to provide insights to support sales performanceNurture leads through automated email and bot communicationsOptimise building management including space management, health and safetyOptimise customer acquisition targetingOptimise lead assignment to sales reps / channelsOptimise price and promotion offering by individual or segmentOptimise product layout in storesOptimise product pricing to improve yield managementOptimise sales script to potential customer profileOptimise search resultsOptimise staff and resource planningOptimise website experience to improve engagement and conversion ratesPersonalise product recommendations for existing customersPersonalise product recommendations to target prospective customersPersonalise sales pitch, content and proposition based on customer analyticsPredict and optimise pricing based on future market, weather, crop yield and other forecastsPredict energy demand trends based on data sources ranging from sensors to social mediaPredict optimal next actions for sales repsPredict pricing and value of real estate based on market and other informationPredict product demand trends to inform production decisionsPredict sales and optimise sales funnel actionsProvide valuations of second hand products eg carsStreamline insurance application processes including by pre populating forms
Sales Case Studies
A UK registered charity predicts visitor flow to its building with Markov chain algorithmsAcxiom improves opportunity-to-close problems for their sales team, claiming near-100 percent renewal rate, with machine learningAirbnb increases booking conversions by 5% using machine learning to match property hosts'' guest preferences with consumersAmazon is testing its Prime Air drone delivery service promising to fly parcels to customers within 30 minutes of ordering.Auto Trader improves second-hand vehicle valuation accuracy using machine learningAuto1 leverages machine learning to connect buyers and sellers of second hand cars across EuropeCenturyLink uses email based conversational agents to automatically contact, nurture, qualify and assign hot leads to sales reps with a 2000% ROIDM drugstores optimises shift planing in retail stores using advanced prediction modellingDXC Technology has increased new business wins by 20% by automating with a contract management platformDanone reduces forecast error and lost sales by 20 and 30 percent respectively and achieves a 10 point ROI improvement in promotions with machine learningDominos Pizza allows customers to order pizza through a voice conversational chatbot and machine learningEpson America automatically follows up on 50,000 annual leads and generates 75% more qualified leads with the use of email conversational agentsFSB saves loan application time for b2b lending using algorithms to match borrowers with lendersFacebook enhances buyer and seller interactions on Marketplace through their automated AI assistantFacebook optimises sellers'' listings on Marketplace using AIFacebook shuts down its virtual assistant chabot experiment as it proves it cannot live up to the difficulty of the tasks it is asked to performFacebook''s Marketplace achieves a nearly 100% increase in consumer engagement using computer vision and natural language processingHMH, the publishing house, forecasts demand to optimise pricing quotes and define salesforce KPIs using machine learningHipmunk has simplifyied travel planning with its free virtual travel agent powered by AIJD.com increases customer loan approval rate by 150% using Zest Finance''s machine learning platformJLL plans to roll out Leverton''s automated contract analysis and management to make its lease management system more efficientKLM introduces conversational agent to help customers book plane tickets and create packing listsLV= Brokers reduces the call volume from brokers by 91% by piloting a chatbot for queriesLapetus is tests a platform to assess smoking status and other health indicators using selfies for insurance purposesLowes introduced Lowebot, a retail robot, to help customers and scan inventory in real-time to locate product or price discrepanciesMoby Store, launched by Wheelys, is running 24-hour store entirely using technologyRapidMiner conducts a thousand text chatbots monthly identifying hot leads and improving customer service responsivenessRex Real Estate sells homes using machine learningSCT Capital Management $350 Adaptive Quant Trading hedge fund is fully automatedSWBC automates addressing customer queries about claim submissions with 95% accuracy using chatbotSalesRabbit improves conversion of demo requests to sales meetings by 40% through text-based chatbotSmashbox cosmetics improves mobile app conversion rates by 27% using eye-tracking technology to improve customer user experienceSnowflake Computing Inc. increases lead conversions into sales using email chatbots with natural language processingSpruce uses a chatbot to enhance guest experience by updating employees with information about guests and speeding up check-outsSteadyServ manages inventory in real-time using a smart draft beer management system which monitors in-store inventory and analyses sales data to predict demand accuratelyStratagem achieves steady returns using deep neural networks to identify betting opportunities on sports fixturesTala extends loans to 150,000 Kenyans based on their mobile phone data with a 90% repayment rate on $50 micro-finance loans using machine learningThe Government of Karnataka will help small farmers with crop price market predictions by using machine vision to analyse satellite imagesThe North Face offers customers a personalised, engaging virtual shopping experience using chatbot and machine learningTicketMaster uses conversational voice and text chatbots to improve event searching and ticket sales experienceTrek Bicycle reduces error rates in its website and bike sharing app services from 8-14% to <1% using machine learning to monitor anomalies in real-timeUber discriminates price for different customers using machine learning and a variety of sociological dataVerv plans to predict renewable energy generation and usage for its p2p marketplace using deep learningWalmart is enhancing its in-store customer experience with machine learningZenplace plans to implement conversational agents to connect tenants with property management through home devicesZhongAn prices insurance products using AI to reach more customers through large online vendorsZillow provides real estate price estimates based on new transaction data through machine learningeBay research identifies 40% of credit card fraud with high precision automatically using machine learningeBay sees 1B USD in incremental sales per quarter using machine learning for search, inventory managemet and other functions