Information Technology

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All Information Technology AI Use Cases

Accelerate data integration from multiple sources Accelerate identification and protection of intellectual property Alerting and diagnostics from real time patient data Allocate cloud compute resources in real time for web and mobile applications Analyse biomarkers such as genes for medical potential Analyse large text datasets to uncover trends from documentary evidence Analyse legal documents and extract important data points and clauses Assess environmental health status and bio-diversity of natural sites Assist IT Project management by keeping track of progress and estimating risk Assist developers by helping them to identify code errors in real-time Assisted or automated diagnosis and prescription Automate aircraft piloting Automate and simplify ID process involved in Know Your Customer (KYC) process for banks Automate categorisation of documents for discovery and disclosure Automate code breaking Automate coding of treatments for billing and administration Automate collection of banking data from non-standard documentation Automate contract due diligence Automate customer service conversations through a text chatbot Automate cybersecurity systems Automate data cleansing and validation Automate discovery of compliance status against GDPR regulation or similar data legislation Automate document redaction Automate flagging and/or removal of user generated and uploaded media content Automate generation of articles or other written work like press releases Automate generation of reports including basic research material Automate key workflow steps in the M&A process Automate legal research through search and referencing of documentation Automate matching of 3rd party data sets such as IDs Automate network packet routing Automate preparation of data for inclusion in analytics platform Automate product testing and quality assurance Automate project management to monitor progress and identify risks Automate protection of privacy in mapping data generation processes Automate routine technical support activities like password reset Automate software coding, testing and production deployment Automate software testing as part of pre-launch / update process Automate testing of web applications and apps as part of continuous development Automatically classify businesses Codify expertise for automated deployment Codify legal expertise for automated deployment Collate and visualise connected data Collate product information from multiple sources for central access Collate, visualise and explain marketing analytics Crack security systems Create 3D models of 2D images Create maps from satellite and other remote imagery Create more personalised insurance pricing based on actual monitored customer behaviour Deliver a speech recognition library-SDK-API to support developers Deliver appropriate information to user at relevant times Deploy decoy assets to support activities such as network security management Deploy robots to replace human staff Detect anomalies in software stacks prior to deployment Detect defects and quality issues during production using visual and other data Detect fake biometric credentials Detect manipulated or falsified media Detect plagiarism in documents Detect potentially dangerous electrical current surges Detect potentially fraudulent or nefarious users Determine bookmaking odds for sports and other events Develop enhanced or new insurance proposition based on monitoring actual behaviours Diagnose known diseases from scans, images, biopsies, audio and other data Digitise and automate processes using Robotic Process Automation (RPA)Discover anomalies across fleet of vehicle sensor data to identify potential risks Enable self-learning option generation in CAD software Enhance business relationship management through generating customer insight and personalised recommendations Enhance doctors surgical skills with robotics Enhance electronic discovery Enhance motor insurance by predicting driving behaviour through the use of language in Facebook posts Enhance product and service offering Enhance search process for new molecular structures Evaluate customer credit risk using application and other relevant data for faster and more efficient decisions Forecast asset pricing based on market patterns Forecast network demand Forecast product / service demand levels Generate synthetic datasets for deep learning Identify people through walls Identify persons of interest to law enforcement through facial recognition Identify potential fraud from utility consumers Identify potential medical insurance fraud Identify risk of disease via real time sensors Identify security-related individual targets from range of data including sensors, camera feeds and suspect activity Identify social media users through cross platform facial recognition to deploy phishing or marketing Identify with satellite imagery areas of need for targeted support Improve Interactive Voice Response (IVR) effectiveness Improve administrative productivity with Robotic Process Automation Improve audio quality Improve image (and video) quality Integrate security systems at public entertainment venues such as sports stadiums Leverage a Natural Language Processing library-SDK-API to support developers Leverage a deep learning library-SDK-API to support developers Leverage a machine learning library-SDK-API to support developers Leverage an image recognition library-SDK-API to support developers Manage cybersecurity threats and regulatory reporting Manage electronic patient health records Manage premium and risk pricing for underwriting Minimise compute resource requirements in portable devices Mininise need for sensors through generating likely input data from other sources Model and predict customer lifetime value Monitor and analyse interactions with customers to flag compliance risks

Information Technology Case Studies

30SecondsToFly struggles to scale the automation of SMB corporate travel management with the deployment of text chatbots ASOS.com researchers demonstrate improved customer lifetime value predictions using neural networks and automatic feature selection but do not advise implementation due to increased cost AT&T monitors its network constantly offering seamless service and plans maintenance and upgrades optimally using machine learning Acer America improves service by decreasing repeat caller rate by 15% with responses powered by natural language speech recognition.Adobe Research team investigates current approaches in machine learning for automating data cleansing and finds them inadequatee Adobe is developing technology to detect manipulation in images using a deep neural network Allstate is offering pay-as-you-drive plans based on measurement and analysis of customer real-time driving behaviour resulting in up to 30% reduction in premiums Amazon announces its Comprehend Medical platform to analyse unstructured medical texts AstraZeneca improves internal management of its global data sources through organisation, search and information extraction using an AI platform Atos SE deploys Robotic Process Automation to automate extracting information in IT tasks Aviva offers up to 30% discounts on insurance premiums based on actual driving behaviour that is monitored and analysed through machine learning BLOKWORX, an IT security services firm, to detect potential cyber threats using machine learning BMW will self-diagnose faults and issues limiting car performance and collect data from connected vehicles with machine learning analytics BakerHostetler plans to improve research process efficiency by implementing the ROSS legal bot Baltimore Gas and Electric generated $2.8 million in economic benefit from identifying fraud and unbilled energy usage with machine learning Bank of NY Mellon reduces processing and trade entry turn around time by 88% and 66% respectively using robotic process automation.Barclays automates processing and reduces bad debt provisioning by millions using Robotic Provision Automation Beijing Tian Tan Hospital is testing the detection of type, location and severity of a stroke using machine learning Berkeley Lab to use deep learning to analyse alternate data sources for more accurate predictions of air quality BlaBlaCar optimises conversion rate and improves retention with machine learning predictive analytics that integrate data from multitudes of sources BlueDot identified Wuhan pneumonia outbreak from social media posts before WHO made public announcement on COVID-19 British Telecom improves network security by using machine learning to detect real-time cyber threats CAS reduces time spent on contract analysis for Brexit implications by 75% using a machine learning platform Capgemini improves software development productivity and quality by using machine learning driven "low-code development"CargoMetrics analyses satellite shipping imagery and plans to to identify investment opportunities based on the data with machine learning Centers for Disease Control and Prevention reduce polio report generation time to 1 hour using machine learning to automate regional mapping of the disease Chronopost International ensures on-time deliveries during peak activity with machine learning predictive analytics Citrix''s IT department achieves 30% more deliverables and deploys cloud software upgrades 75% faster by tracking application performance and code changes using machine learning Clarivate Analytics aims to improve article peer review efficiency by adding natural language processing to its ScholarOne platform Code.org saves 80% testing time by automating user interface testing across different devices and platforms using visual validation tools Codeship automates functional testing of web-based software applications using machine learning Commerzbank attempts to cut research costs by automating analyst reports generation Condé Nast improves average response time to issues during new content and capability rollout to their websites by 70% using machine learning Constant Contact adapted a DevOps culture and monitors application performance constantly using machine learning Coyote improves the accurate reporting of speed limits by 9% using machine learning DARPA simulates flight and landing of Boeing 737 by an AI-driven robot co-pilot DNK protects its system from cyber threats and proactively defends it with a self-learning threat detection solution Danone reduces forecast error and lost sales by 20 and 30 percent respectively and achieves a 10 point ROI improvement in promotions with machine learning DeepMind aims to improve machine learning system to detect breast cancer from images with more diverse dataset Deutsche Bahn reduces maintenance cost by 25% and delay-causing failures using machine learning Deutsche Bank implements AI trading platform for predicting equity prices and volume Dictionary.com automates software testing before release, saving days worth of effort using machine learning Dreambox offers students larger and faster gains in achievement through AI adaptive learning according to a Harvard report Dropbox optimises document ranking and retrieval features with the use of machine learning Dropbox''s in-house OCR system for document scanning outperforms commercial libraries by using neural networks Dun & Bradstreet saves 10,000 hours of work annually by using natural language processing to categorise five million firms in its directory Electronic Arts is developing an AI agent which can test for quality assurance during video game production by learning to play against humans Enigma Pattern cracked the German WW2 Enigma code in just under 13 minutes by recognising German language patterns Expedia Affiliate Network optimises resource utilization and deploys changes 50% faster by constant monitoring of cloud-hosted applications using machine learning FBI maintains law enforcement database searchable by facial recognition Facebook is trying to combat misinformation in the site’s news feed with machine learning Facebook optimises experiments for server performance and ranking improvement using reinforcement learning Facebook reduces time needed to support new queries to its internal reactive cache by using machine learning from weeks to minutes Foxconn to identify and predict defects in manufacturing process with machine vision France Telecom''s Telekomunikacja Polksa realised that certain customers have a greater or lesser influences on networks of mobile phones users. If highly connected networkers churn then this is likely to cause a large ripple effect. To improve customer churn prediction and identification of who to retain they developed social graphs and analysis based on the transaction history and network connections of customers. This allowed them to improve prediction by 47%.Giunti, an Italian publishing house, detects cybersecurity threats in real-time using machine learning Graphnet detects changes indicative of a seizure in epileptic patients using wearable tracker and machine learning and notifies the patient and carer via app Guilford College improves Wi-Fi and Bluetooth wireless services using machine learning HP.Inc integrates data from various isolated data sources using machine learning HSBC tests automated information extraction system for global trade contracts Hovis, a famous bakery in the UK, automates administrative IT processes using machine learning Indian Army plans AI driven translation to communicate with Chinese soldiers in real-time Indix automates and standardises product information retrieved from a variety of sources using machine learning Intel proposes an automated and proactive healthcare platform to analyse data from wearable devices Intuitive Surgical enables precise surgeries with smaller and more accurate incisions using robotics by translating surgeon''s hand movements into the instruments Investec achieved a 32% return on implementing an automated research platform from Squirro which generates insights from real-time data JP Morgan Asset Management, Credit Suisse and Pfizer are using smart search engine to scan through thousands of documents, generating reports JPMorgan Chase Research improves long/short performance by up to 0.5% by identifying sentiment and locating idiosyncratic risk in news items JPMorgan Chase sped up loan application and approval process for small businesses using AI-powered OnDeck to analyse a variety of online data Japan to automate patient information entry and some medical procedures by investing in 10 AI-powered hospitals Johns Hopkins Hospital improves patient monitoring and resource allocation in ER and critical care units in real-time using machine learning Kebotix aims to speed up materials discovery with machine learning Kik, a popular messaging platform, uses machine learning to integrate and scale different systems Labsix researchers generate images and objects which deceive Google''s image classifier successfully 96% and 84% of the time but remain undetectable to humans LeasePlan, a vehicle management group in the UK, simulates different models to see cost distribution across various dimensions to decide which changes are optimal LovData tests automatic redaction of data in court case documents using machine learning and natural language processing MIT scientists develop system that crowdsources data to speed up drug discovery using neural networks Maria Fareri Children''s Hospital deploys a diagnosis platform using NLP and algorithmic search to assist physicians with difficult to diagnose symptoms Metlife reduces document processing time by 40% by automating data capture from manual documents MetroPath mitigates cyber threats using Darktrace''s network monitoring and machine learning Microsoft trials AI to analyse strategic partners contracts NHS investigates whether inflammation plays a role in mental illnesses by extracting blood test results from unstructured medical records with advanced natural language processing Netflix increases quality control efficiency by using machine learning to predict which video assets are likely to fail Netflix optimises video quality during user playback using machine learning to improve customer experience Nomura Asset Management quantify news sources as positive or negative to aid analysts in investment decisions using natural language processing Nordstrom offers multi-channel services to customers while proactively monitoring performance and customer activity across channels with AI enabled analytics NovAtel plans to reduce hacking risk through its GPS services to vehicles through deploying Darktrace''s AI-enabled security software Ocado saves £100,000 per annum by real-time monitoring of cloud migrations and performance of web applications and identifying issues automatically using machine learning Ohio State University researchers using NLP to identify security flaws on Twitter Olive navigates old healthcare software systems using RPA and machine learning Osler, Hoskin & Harcourt LLP increases document review efficiency by using Kira document analysis software to draw out relevant information from contracts Particle physicists carry out complex analyses on the 1 million gigabytes of data produced per second during experiments using machine learning.Pixm plans to enhance protection against phishing attacks using computer vision Premier Resort manages its indoor wireless location services using machine learning Primer AI improves coverage of women of science using natural language processing Quickplay safeguards its data and interconnected systems with Darktrace’s AI-enabled cyber security product ReTest automates testing of Java based software application GUI with 82% accuracy using artificial neural networks and machine learning Researchers at Ben-Gurion University of the Negev are developing a system to monitor cybersecurity threats for medical equipment Researchers at MIT have developed a new deep neural network algorithm that can identify people by detecting movements across walls using Wifi signals with ~83% accuracy