AI Use Case

Automate sales conversations through a conversational agent

Automate sales voice conversations through a conversational agent enabling potential for simplified, high-volume sales. If inbound this can be a valuable consumer experience reducing waiting time but outbound and unsolicited it can be legally questionable (and a most unpleasant experience).

Function

Marketing

Customer Management

Benefits

Revenue - Sales effectiveness improvement,Cost - Job automation,Operational - Customer wait times

Case Studies

Domino's Pizza~Dominos Pizza allows customers to order pizza through a voice conversational chatbot and machine learning,TicketMaster~TicketMaster uses conversational voice and text chatbots to improve event searching and ticket sales experience,"CenturyLink~CenturyLink uses email based conversational agents to automatically contact, nurture, qualify and assign hot leads to sales reps with a 2000% ROI",Hourglass Cosmetics~Hourglass Cosmetics debuts an interactive way to demonstrate its flagship product's virtual skin perfection using a virtual hologram assistant

Industry

Data Sets

Structured / Semi-structured,Audio

AI Technologies

Product - Chatbots,Machine Learning (ML),Product Type - Natural Language Processing (NLP)

Potential Vendors

Dialogflow,Dialogflow,Vntana