Best Practice AI Use Cases

Identify issues driving low product yield in manufacturing

Identify root causes for low product yield (for example input, tool or machine specific issues) in manufacturing. This analytical work will likely require working closely with human analysts.

Function

Industry

industrials~manufacturing

Manufacturing

Deliver marketing optimised for contextual setting

Context helps with marketing. So emotional states triggered by relevant content will impact on marketing effectiveness - so football on TV attracts specific product categories for example. What should go where can be micro-optimised using AI.

Function

Marketing

Creative And Brand

Industry

Collate product information from multiple sources for central access

Combine product information from disparate sources, structuring the information centrally for internal use to improve product discoverability and supplement decision-making.

Function

Marketing

Product Marketing

Industry

Automate building systems to reduce energy costs through AI powered adaptive temperature and energy control

Automate building systems to reduce energy costs through AI-powered adaptive temperature and energy control. The challenge is to justify the investment costs against actual energy savings.

Function

Industry

financial_services~real_estate_development_operations,utilities~electricity

Real Estate Development Operations

Optimise lead assignment to sales reps / channels

Optimise sales resource assignments, product mix, commissions modelling and accounts

Function

Sales

Sales Management

Industry

Bring famous people such as actors, singers and artists back to life visually, recreating the distinctive nuances of their voice and movements in detail

Visually recreating people in detail to show them moving and/or speaking in video. The application can have positive results, such as bring artists who have passed away back in life in a digital form, but also negative ones, such as deepfakes, who have been used for spreading fake news.

Function

Industry

Provide access to digital information to illiterate individuals through conversational agent tools

Provide access to digital information to illiterate folk through conversational agent tools / chatbots. Voice interaction enables new forms of communication - for example low / free marginal cost access to healthcare advice or other information. Access to digital devices, Internet and electricity may be factors limiting deployment.

Function

Industry

public_and_social_sector~ngo,public_and_social_sector~public_services

Ngo

Identify performance and risk for pilots through flying patterns and other data

Identify performance and risk for pilots through flying patterns and other data. Similar analysis can be done on road drivers although the data is inevitably more likely to be complicated by ground-level interactions that would be more traceable in the air (e.g. other vehicular movement).

Function

Risk

Audit

Industry

transportation~airlines

Airlines

Predict drug demand in different geographies for different products

Predicting drug demand in different geographies for different products. This will potentially be driven by factors from disease outbreak vectors through to socio-economic indicators or even media-driven consumption demand trends.

Function

Industry

healthcare~pharmaceuticals_and_biotech

Pharmaceuticals And Biotech

Predict energy demand trends based on data sources ranging from sensors to social media

Predict energy demand trends based on data sources ranging from sensors to social media. In a competitive market the more varied and unique the data sources accessed the more refined (if not always more accurate) the model can become.

Function

Industry

utilities~electricity,energy~renewable_energy,energy~oil_and_gas

Electricity

Analyse social media data to evaluate architectural or planning impact of new developments

Analyse social, traffic data to measure potential impact of new building developments. Modeled outcomes might indicate hazards (e.g. fire evacuation risks) or design features for consideration (e.g. siting of facilities etc)

Function

R And D

Product Development

Industry

professional_services~professional_services_other,public_and_social_sector~government,consumer_goods_and_services~homebuilding_and_construction

Professional Services Other

Address employee concerns anonymously

Employees in conversation record an account of their concerns and issues which is automatically captured and transcribed. HR gets a detailed report and can conduct follow-up interviews through the bot. Potentially, employees can stay anonymous if they so choose.

Function

Human Resources

Employee Relations

Industry

Detect potentially fraudulent or nefarious users

Detect potentially fraudulent or nefarious users (e.g. individuals under sanctions, investigation etc) through pattern matching of structured and unstructured data on transactions from different sources, such as phone numbers, addresses, company directors and news reports (HSBC, Quantexa, Silent Eight)

Function

Industry

financial_services~banking,public_and_social_sector~government

Banking

Streamline insurance application processes including by pre populating forms

Streamline insurance application processes - examples would include pre-populating forms or automatically linking with relevant information sources (e.g. public registers etc).

Function

Marketing

Product Marketing

Industry

financial_services~insurance

Insurance

Recommend real estate property listings based on customer interests

Automate aggregation of personalised property listings for real estate customers

Function

Industry

financial_services~real_estate_development_operations

Real Estate Development Operations

Identify new therapeutic uses for existing drugs

Identify drug compounds with current regulatory approval which could be used in new ways to treat other conditions. Machine learning assists by searching through existing research literature for known and inferred relationships

Function

R And D

Core Research And Development

Industry

healthcare~pharmaceuticals_and_biotech

Pharmaceuticals And Biotech

Assist physicians by diagnosing and providing the latest medical information about rare conditions

Assist physicians by providing the latest medical information and research to inform proper patient care - this may be from specialist providers and cover the sorts of rare ailments that medical staff may not encounter on a regular basis

Function

Industry

healthcare~healthcare_providers_and_services

Healthcare Providers And Services

Monitor animal populations

Detecting, identifying and monitoring animal populations is especially useful when they are in the wild and potentially at risk. Typically it requires a network of static camera traps or acoustic recorders but can also be extended to include mobile sensors.

Function

Industry

public_and_social_sector~ngo

Ngo

Automate community management by monitoring online discussions and flagging abuse

Software which automates the work of human moderators to identify abuse and misconduct in online messages between video game players on community boards.

Function

Industry

consumer_goods_and_services~media_and_publishing

Media And Publishing

Audit and optimise shelf placement

Use video, images or robots in the retail area to audit and analyse shelf space usage. Optimising shelf space drives retail sales, can reduce risk of running out of stock and it can also be use to prioritise shrinkage risk areas.

Function

Industry

consumer_goods_and_services~retail_general

Retail General

Automate collection of banking data from non-standard documentation

Automate collection of banking data from non-standard documentation (e.g. in shipping paperwork) - this will typically be turned in to standardised banking documentation

Function

Operations

General Operations

Industry

financial_services~banking

Banking

Rank content for social media feeds

Successful social media sites tend to have more content available for users than all but the most addicted (and socially restricted) could possibly read. This means that they have to use multiple indicators to power the algorithms that rank the content displayed. In this they are in a constant battle to stay one step ahead of the content marketeers trying to game the system.

Function

R And D

Product Management

Industry

consumer_goods_and_services~media_and_publishing,technology~internet_services_consumer

Media And Publishing

Construct detailed map of farm characteristics based on aerial image capture

Construct detailed map of farm characteristics based on aerial video or image capture. This can be of assistance for a series of tasks ranging from planning to valuation to deployment of automated farming tools.

Function

Industry

basic_materials~agriculture

Agriculture

Create more personalised insurance pricing based on actual monitored customer behaviour

Create more personalised insurance pricing based on actual monitored customer behaviour. Examples would include 'black box' functionality in the car or wearable sensors on the body . Essentially the customer agrees to swap hitherto private data in return for what they expect to be lower pricing as the insurer can better measure real risk - and potentially the exact circumstances around an insurance claim.

Function

Industry

financial_services~insurance

Insurance

Create lead generation contact lists through data scraping

Create contact lists for outbound communication through automated web scraping (e.g. of social network traffic, databases or websites) or filtering based on response and sourcing analysis. Note that this is increasingly encountering regulatory challenge (eg GDPR in the EU).

Function

Sales

Sales Management

Industry

Deliver "digital human" conversational interface with customers in physical locations

Conduct "digital human" conversational interface with customers in physical locations (e.g. banks such as Natwest, soul machines). The aim is to provide effectively online functionality via some form of automated, robotic interface.

Function

Marketing

Channel Marketing

Industry

financial_services~banking,consumer_goods_and_services~retail_general

Banking

Identify target patient subgroups that are underserved or underdiagnosed

Identify target patient subgroups that are underserved or not diagnosed to support creation / deployment of a mitigation strategy

Function

Industry

healthcare~pharmaceuticals_and_biotech

Pharmaceuticals And Biotech

Monitor student's attentiveness in class with facial recognition technology

Students expressions and movements are analysed to check that they are paying attention in class. The system will be able to tell if students are reading or listening – or napping at their desks. Students will get a real-time attentiveness score, which will be shown to their teacher on a screen.

Function

Industry

public_and_social_sector~education_and_academia

Education And Academia

Automate control decisions in control room environments to reduce cost and human error

Replicate (and replace) human-made decisions in control room environments to reduce cost and human error

Function

Industry

utilities~electricity,utilities~gas_water_and_multi_utilities

Electricity

Modify driver experience based on emotion tracking through facial recognition system

Modify driver experience based on emotion tracking through facial recognition system. This will for example lead to different music being played, lighting set up and driving advice offered.

Function

Industry

consumer_goods_and_services~automobiles_and_parts

Automobiles And Parts