AI case studies from the real-world

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'Rooms to go' uses Machine Learning to offer tailored add-on options to customers

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1-800 Flowers deploys chatbots to offer a personalised gift buying experience that will increase customer engagement and sales

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20th Century Fox and IBM Research reduce movie marketing production time by using machine learning to select scenes for a movie trailer

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30SecondsToFly struggles to scale the automation of SMB corporate travel management with the deployment of text chatbots

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7-Eleven improved customer marketing and in-store capacity planning in Indonesia and Mexico using machine learning to predict demand variations

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A UK registered charity predicts visitor flow to its building with Markov chain algorithms

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A global transport provider gains a significant competitive advantage by implementing AI for supply chain visibility

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A large european bank identifies issues in post-trade operations by analysing mailboxes with the use of machine learning

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A large european integrated electric power company is predicting, diagnosing and reducing equipment failures in conventional power plants with machine learning

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AI system predicts risk of diabetes with an 88% accuracy rate in tests

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AKQA creates a new sports game using neural networks

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ANZ bank identifies high risk loans and predicts customer defaults with deep learning

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ARUP saves 790 engineering hours using machine learning to detect utility clash points planning a light rail system for Auckland

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ASOS eliminates the risk of inaccurate data entering finance systems by implementing a machine learning solution for invoice handling

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ASOS.com researchers demonstrate improved customer lifetime value predictions using neural networks and automatic feature selection but do not advise implementation due to increased cost

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AT&T monitors its network constantly offering seamless service and plans maintenance and upgrades optimally using machine learning

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AT&T pulls sales leads from multiple systems to automate data entry into legacy systems using Robotic Process Automation

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AXA UK saves 18,000 people hours in six months by deploying bots to handle repetitive tasks

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AXA used deep neural networks to increase the predictability of a customer large traffic accident from 40% to 78%

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Abbvie achieves 90% cumulative medication adherence among patients with schizophrenia using image recognition

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Abellio London claims it reduced bus collisions and injuries by 29% and 60% respectively with collision avoidance technology

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Abundant Robotics device autonomously harvests apples using machine vision to identify appropriate fruit

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Accenture redeploys after automating tasks with RPA system

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Acer America improves service by decreasing repeat caller rate by 15% with responses powered by natural language speech recognition.

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Action Against AMD and Benevolent AI aim to find treatments for age-related macular degeneration (AMD) that causes blindness using machine learning

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Acxiom improves opportunity-to-close problems for their sales team, claiming near-100 percent renewal rate, with machine learning

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Adidas improves online outfit recommendations with the use of machine learning

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Adidas learns from its consumers' design creation to better anticipate future demand trends using machine learning