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AI case studies from the real-world

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'Rooms to go' uses Machine Learning to offer tailored add-on options to customers

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1-800 Flowers deploys chatbots to offer a personalised gift buying experience that will increase customer engagement and sales

20th Century Fox and IBM Research reduce movie marketing production time by using machine learning to select scenes for a movie trailer

30SecondsToFly struggles to scale the automation of SMB corporate travel management with the deployment of text chatbots

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7-Eleven improved customer marketing and in-store capacity planning in Indonesia and Mexico using machine learning to predict demand variations

A UK registered charity predicts visitor flow to its building with Markov chain algorithms

A global transport provider gains a significant competitive advantage by implementing AI for supply chain visibility

A large european bank identifies issues in post-trade operations by analysing mailboxes with the use of machine learning

A large european integrated electric power company is predicting, diagnosing and reducing equipment failures in conventional power plants with machine learning

AI system predicts risk of diabetes with an 88% accuracy rate in tests

AKQA creates a new sports game using neural networks

ANZ bank identifies high risk loans and predicts customer defaults with deep learning

ARUP saves 790 engineering hours using machine learning to detect utility clash points planning a light rail system for Auckland

ASOS eliminates the risk of inaccurate data entering finance systems by implementing a machine learning solution for invoice handling

ASOS.com researchers demonstrate improved customer lifetime value predictions using neural networks and automatic feature selection but do not advise implementation due to increased cost

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AT&T monitors its network constantly offering seamless service and plans maintenance and upgrades optimally using machine learning

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AT&T pulls sales leads from multiple systems to automate data entry into legacy systems using Robotic Process Automation

AXA UK saves 18,000 people hours in six months by deploying bots to handle repetitive tasks

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AXA used deep neural networks to increase the predictability of a customer large traffic accident from 40% to 78%

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Abbvie achieves 90% cumulative medication adherence among patients with schizophrenia using image recognition

Abellio London claims it reduced bus collisions and injuries by 29% and 60% respectively with collision avoidance technology

Abundant Robotics device autonomously harvests apples using machine vision to identify appropriate fruit

Accenture redeploys after automating tasks with RPA system

Acer America improves service by decreasing repeat caller rate by 15% with responses powered by natural language speech recognition.

Action Against AMD and Benevolent AI aim to find treatments for age-related macular degeneration (AMD) that causes blindness using machine learning

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Acxiom improves opportunity-to-close problems for their sales team, claiming near-100 percent renewal rate, with machine learning

Adidas improves online outfit recommendations with the use of machine learning

Adidas learns from its consumers' design creation to better anticipate future demand trends using machine learning

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Adidas tests an interactive and virtual retail display wall for footwear optimising inventory displayed with machine learning that results in a smaller foot print store

Admiral automobile insurance planned to offer discounts to drivers based on data in their Facebook profiles but were prevented by Facebook

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