AI Use Case
Tailor debt collection processes by identifying which practices are most effective for different segments of customers
Tailor debt collection processes by identifying which practices are most effective for different segments of customers. This is a sensitive process with occasional risks.
Cost - Staff efficiency,Cost - Optimise resource allocation
"LendUp~LendUp has built a machine learning driven platform to encourage debt holders to make payments using personalised reminders, offers and repayment plans",The New York State Department of Taxation and Finance~New York State increased its collections from delinquent revenue by 8% using reinforcement learning
Structured / Semi-structured
Traditional AI,ML Task - Action Selection - Reinforcement Learning ,Machine Learning (ML),ML Task - Grouping - Clustering