AI Use Case
Analyse how customers interact with deployed chatbot
Analyse how customers are interacting with a deployed chatbot - typically this will generate performance metrics but also customer, service and business insights.
Operational Support - Situational awareness,Data - Data enhancement
Structured / Semi-structured,Text,Time series
Product - Conversational agents,Product Type - NLP - Text Mining,ML Task - Prediction - Multi-class Classification,Machine Learning (ML),Model Architecture - Deep Neural Networks,Product - Knowledge Management and Insights,ML Task - Prediction - Binary Classification,Product Type - Natural Language Processing (NLP)