AI Use Case
Authenticate individual identification through voice recognition
Authenticate customers without passwords leveraging biometry to improve customer satisfaction, reduce wait times and speed up service access, leading to lower drop rates. Key impact should be to lower fraud risk.
Risk reduction - Reduce data theft risk,Revenue - Customer experience,Operational - Faster response times
Barclays~Barclays reduces telephone banking user authentication time to under 10 seconds using voice identification
Product Type - Speech - Identification