AI Use Case
Automate analysis of customer surveys and reviews
Use Natural Langugage Processing to analyse text fields in surveys and reviews to generate insights in to customer views, responses and sentiment.
Marketing Research Planning
Cost - Staff efficiency,Operational Support - Issue triage,Data - Data enhancement
Adore Me~Adore Me generates product insights by determining customer sentiment with a 92% accuracy based on natural language processing analysis of thousands of reviews
Text,Structured / Semi-structured
Machine Learning (ML),Product Type - NLP - Text Sentiment Analysis,Product - Customer Sentiment Analysis