AI Use Case

Automate community management by monitoring online discussions and flagging abuse

Software which automates the work of human moderators to identify abuse and misconduct in online messages between video game players on community boards.

Function

Benefits

Cost - Job automation,Revenue - Customer retention,Operational - Employee satisfaction

Case Studies

New York Times~New York Times increases article commenting capacity by 3x using machine learning to automatically flag inappropriate content for moderator review,Spirit AI~Spirit AI attempts to make gaming communities more inclusive by using natural language understanding and machine learning to monitor conversations and detect cyber bullying

Industry

Consumer Goods And Services

Media And Publishing

Data Sets

Text

AI Technologies

Traditional AI,Machine Learning (ML),ML Task - Prediction - Regression,Product Type - NLP - Text Sentiment Analysis,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification,Product Type - Natural Language Processing (NLP)

Potential Vendors

Jigsaw