AI Use Case
Deliver appropriate information to user at relevant times
Knowledge management systems can be configured to predict and provide relevant information at an apporpriate moment based on different indicators such as calendar or other contextual information. This has the potential to signifciantly improve user efficiency and effectiveness - and occasioanlly disorientation (although typically such a feature can be disabled in standard software configurations).
Cost - Staff efficiency,Operational - Process speed up
Google~Google claims it can prioritise an organisation's files based on activity and calendar events using machine learning
Software And It Services
Text,Structured / Semi-structured