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AI Use Case
Identify customer emotional sentiment in branch using facial expression analysis
Identify customer emotional sentiment in branch using facial expression analysis. This may be misleading as cause and effect are not always clear cut and the risk of false positives is high.
Operational Support - Performance tracking,Revenue - Sales effectiveness improvement
ML Task - Prediction - Multi-class Classification,Product Type - Vision - Face Emotion,Machine Learning (ML),Model Architecture - Convolutional Neural Network (CNN)
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