AI Use Case
Monitor customer experience across multiple channels to build holistic overview
Advanced analytics on all customer contact data across multiple channels (Including real world monitoring) to uncover insights to improve customer satisfaction and build a holistic picture of their status.
Operational Support - Situational awareness,Operational Support - Performance tracking
Caesars Entertainment~Caesars Entertainment improves promotional targeting having increased customer individual spend tracking from 58 to 85 percent with loyalty programs and machine learning
Audio,Structured / Semi-structured,Time series,Video,Images
Machine Learning (ML),Product Type - Vision ,Model Architecture - Deep Neural Networks,ML Task - Prediction - Multi-class Classification,ML Task - Prediction - Binary Classification,ML Task - Prediction - Regression,ML Task - Prediction - Data Translation/Transformation,Product - Data Capture - Sensor IoT,Product Type - Vision - Face Emotion,Product Type - Vision - Face Identification,Product Type - Natural Language Processing (NLP)