AI Use Case

Predict optimal next actions for sales reps

Sales reps actions and leads will be analysed according to sales process and potential customer response to suggest the next best action

Function

Sales

Sales Management

Benefits

Revenue - Sales support (eg information),Revenue - Sales effectiveness improvement,Operational - Activity (eg calendar) syncing

Case Studies

"Houghton Mifflin Harcourt (HMH)~HMH, the publishing house, forecasts demand to optimise pricing quotes and define salesforce KPIs using machine learning"

Industry

Data Sets

Structured / Semi-structured,Text,Audio

AI Technologies

Traditional AI,Machine Learning (ML),Product Type - NLP - Tonality Analysis,Audio - Sentiment Analysis,ML Task - Action Selection - Reinforcement Learning ,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification

Potential Vendors

Salesforce