AI Use Case
Predict optimal next actions for sales reps
Sales reps actions and leads will be analysed according to sales process and potential customer response to suggest the next best action
Revenue - Sales support (eg information),Revenue - Sales effectiveness improvement,Operational - Activity (eg calendar) syncing
"Houghton Mifflin Harcourt (HMH)~HMH, the publishing house, forecasts demand to optimise pricing quotes and define salesforce KPIs using machine learning"
Structured / Semi-structured,Text,Audio
Traditional AI,Machine Learning (ML),Product Type - NLP - Tonality Analysis,Audio - Sentiment Analysis,ML Task - Action Selection - Reinforcement Learning ,ML Task - Prediction - Binary Classification,ML Task - Prediction - Multi-class Classification