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AI Use Case

Provide first line of medical advice online through chatbot

Automated medical response to individuals with health questions available through media including apps, online and chat functionality. Potentially used as part of a triage functionality in a healthcare system.



Operational - Service / outcome scaling,Operational Support - Issue triage,Risk reduction - Predictive diagnosis

Case Studies

Babylon Health~Babylon Health claims 82% accuracy for video medical diagnosis based on machine learning and natural language processing,Guangzhou Second Provincial Central Hospital~Guangzhou Second Provincial Central Hospital provides initial consultations with conversational robots that can diagnose 200 diseases with 90% accuracy,NHS~The UK NHS reduces costs by providing healthcare triage advice via a virtual assistant mobile app

Potential Vendors

Babylon Health,Tencent,Sensely,Advanced



Healthcare Providers And Services

Data Sets

Structured / Semi-structured,Text

AI Technologies

Traditional AI,Machine Learning (ML),Product Type - Natural Language Processing (NLP),Product Type - NLP - Natural Language Generation,Product Type - NLP - Natural Language Understanding,ML Task - Prediction - Data Translation/Transformation,Product Type - Speech - Voice to text,ML Task - Prediction - Generation,Product - Chatbots,Product - Virtual Assistant

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