AI Use Case

Recognise predictors of emergency mental health intervention

Analysing conversation to find words or word combinations that predict likely need for urgent interventions in mental health situations - for example, when suicide risk is at a heightened level. This triage support works best in conjunction with trained human personnel.

Function

Benefits

Operational Support - Issue triage,Risk reduction - Real time awareness,Risk reduction - Predictive diagnosis

Case Studies

Crisis Text Line~Crisis Text Line identifies 85% of high-risk users in need of emergency intervention by applying machine learning to texts

Industry

Public And Social Sector

Public Services

Data Sets

Text,Audio,Video

AI Technologies

Machine Learning (ML),Model Architecture - Deep Neural Networks,OLD -SAVE - 28.08.18,Product Type - Natural Language Processing (NLP)

Potential Vendors