Financial Services
AI Use Cases
Evaluate investment opportunities in early stage companies
Fund And Asset Management
Evaluate investment opportunities in early stage companies by crunching data on comparables, market factors and broader economic data. This helps investors narrow down their investment choices - but at this stage would continue to include significant margins of risk.
Enhance agricultural insurance through prediction of plant health and crop yields with drones and AI
Insurance
Use geo-data gathered from multiple image sources (satellites, drones etc) and use Machine learning to assess potential agricultural outcomes. AI enables frequent model updates based on new risk assessments as they occur.
Enhance motor insurance by predicting driving behaviour through the use of language in Facebook posts
Insurance
Use social media footprint to build predictive models for assessing individuals behaviour in the real world - specifically driving behaviour and therefore insurance risk. This raises potential data protection concerns in markets like Europe but is a key part of China's national AI development roll-out.
Create more personalised insurance pricing based on actual monitored customer behaviour
Insurance
Create more personalised insurance pricing based on actual monitored customer behaviour. Examples would include 'black box' functionality in the car or wearable sensors on the body . Essentially the customer agrees to swap hitherto private data in return for what they expect to be lower pricing as the insurer can better measure real risk - and potentially the exact circumstances around an insurance claim.
Recommend lifestyle improvements to consumer for insurance policy coverage through robo advisor
Insurance
Recommend lifestyle improvements to consumer to support insurance policy coverage (life, health, property) through “insurance robo-advisor" (startup Clark). There will be cultural contexts in which this may work better than others.
Lower the loss ratio for insurance companies through portfolio management
Insurance
Lower the loss ratio for insurance companies through portfolio management. Note that the traditional insurance approach to portfolio management is under increased risk from data-heavy machine learning which will deliver increasingly accurate individualised risk pricing.
Identify and sell new mass market insurance consumer products
Insurance
Identify and sell new mass market insurance consumer products - these may use the advanced data processing and risk pricing capabilities of AI to deliver low-cost niche products, e..g drone insurance, cracked mobile phone screens or specific use case products
Enhance life insurance by improving life expectancy prediction and underwriting risk by analysing selfies
Insurance
Enhance life insurance by improving life expectancy prediction and underwriting risk by analysing selfies (startup Lapetus). Selfies will provide key indicators - potential alcoholic intake for example. This will raise privacy concerns in markets like Europe,
Enhance insurance customer fraud detection by assessing behavioural data
Insurance
Enhance insurance customer fraud detection by assessing behavioural data from multiple sources. Potential fraudsters can leave clues, including historic behaviour, that an automated system is better placed to trace, capture and analyse.
Enhance prediction of natural disaster insurance risk and adjust premiums (with mapping and AI)
Insurance
Use geo-data gathered from multiple image sources (satellites, drones, etc.) and use machine learning to assess potential flood risk on an individual building basis. AI enables frequent model updates based on new risk assessments as they occur.
Automate interaction between insurance agent with insurance company through chatbot functionality
Insurance
Automate interaction between insurance agent with insurance company through chatbot functionality. This will enable firms relying on (often widely distributed) human salesforces to provide scale-able, up-to-date support and advice in dealing with customer issues. Staff supported may be in-house, 3rd party or independent contractors.
Enhance life insurance by predicting lifestyle risks based on habits identified from social media
Insurance
Use social media footprint to build predictive models for assessing individuals behaviour in the real world - specifically lifestyle behaviour and therefore insurance risk. This raises potential data protection concerns in markets like Europe.
Recognise and categorise type of damage to predict insurance claim valuation through accessing photographic data
Insurance
Recognise and categorise type of damage to predict insurance claim valuation through accessing photographs provided by on-site sources. Reduces need to deploy risk adjusters - and the chance that their assessments may be influenced by external factors (e.g. interaction with customers).