AI Use Cases
Automate generation of expense report from photographed receipts
Compensation And Benefits
Doing expenses is a pain point for many workers. Taking a photo of the relevant receipts and automatically generating an expense report can save considerable time (for individual and organisation) and potentially reduce mistakes or issues. Operationally some operators may be relatively reliant on Mechanical Turk workteams to deliver supervised learning which has raised potential confidentiality issues,
Optimise staffing and labour resource allocation to reduce healthcare bottlenecks
Optimise labour staffing and resource allocation to reduce bottlenecks in medical institutions - in many hospital systems significant time for example is spent researching into, and managing, bed availability.
Evaluate medical practitioner performance and provide feedback
In a world of growing data availability and machine learning medical practitioner performance indicators can be better measured. These can include overall outcomes as well as individual actions (e.g. prescription practices) and the data can be more easily standardised.
Map communications across the organisation to improve team productivity
Map communications across the firm to understand key nodes of influence - Eg: to identify key communicators and experts internally and externally. The stated aim is usually to analyse the meta-data of communications (eg who talks to who, when) rather than the content (what they say to each other) and how this impacts team productivity.
Provide personalised employee benefit programmes
Automate delivery of employee benefit programmes - ensuring that personalised recommendations are made across options (eg based on location, expressed preferences etc) which can then be automatically delivered (in the form of coupons, localised offers etc). These might include personal development, retail, well-being or charitable activities.
Monitor and measure employee digital media access to support productivity improvement
Monitor employee actions to determine non productive and personal activities. Some of these may be specifically unacceptable - accessing inappropriate material on work equipment for example - but others may simply be a measure of productivity lost to social media.
Analyse HR data to provide support to employee satisfaction
HR analytics are used to analyse and measure a variety of factors to predict likely staff satisfaction and predict potential trajectories. Models can be used to assess likely factors driving key business metrics - for example the impact on staff retention.
Map physical behaviour and interaction across the organisation to Improve team productivity
Collect and measure physical behaviour how people moved through the day, who they interacted with, what their tone of voice was like, if they leaned into listen and other types of interactions that happen at every company every day. Use this to determine whether there are opportunities to improve team productivity.
Address employee concerns anonymously
Employees in conversation record an account of their concerns and issues which is automatically captured and transcribed. HR gets a detailed report and can conduct follow-up interviews through the bot. Potentially, employees can stay anonymous if they so choose.
Predict future employee performance
Using historic performance data (typically personal and comparable cohort), skills learnt and exhibited and forward looking information on likely organisational skills or resource requirements to predict potential future performance of individuals. This can potentially be used to support resource planning - and could potentially open the organisation to legal risks (depending on implementation; e.g. should this be used to drive compensation).
Monitor, measure and manage staff skills performance based on feedback from robotic assisted surgery
Using robotic sensors to capture surgeons' performances during robot-assisted surgery and analysing resulting performance data. This has a knock-on impact of potentially reducing medical malpractice liability exposure.
Optimise domestic or office environment with better interior design or dynamic mood-reflecting decoration
Build on feedback from residents to create optimal mood-related visual stimuli in residential or office settings. This may include support for better interior design (using associated technologies including augmented reality) but also may lead to annoying whale music.
Monitor staff alertness levels to ensure safety and productivity
Health And Safety
Use real time sensors and data tracking to monitor staff presence and alertness (e.g. are they falling asleep on the job) to ensure maximum productivity and reduce risk (of process and output). Will also likely be used as an input to staff assessment, health and safety planning and overall workforce planning.