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AI case studies from the real-world

Heathrow

Human Resources

Heathrow aims at tackling gender bias in job listings using natural language processing

Transportation

Southwest Airlines

Human Resources

Southwest Airlines improves safety and preventes flight anomalies with machine learning

Transportation

Orange Silicon Valley

Human Resources

Orange Silicon Valley speeds up project completion using TARA machine learning hiring and project management platform

Telecommunications

Bharti Airtel

Human Resources

Bharti Airtel reduces time to hire from weeks to days and offer-drop rate from 80% to 26% through predictive hiring

Telecommunications

CV Compiler

Human Resources

CV Compiler analyses technical resumes and recommends improvements using machine learning

Technology

IBM

Human Resources

IBM bases employee reviews on not only past performance but on 96% accurate predictions of future performance using machine learning models

Technology

KeenCorp

Human Resources

KeenCorp plans to gauge employee engagement and impact of changes by analysing internal emails using natural language processing

Technology

Narvar

Human Resources

Narvar analyses employee communication using natural language processing and machine learning to automatically measure employee and organisational performance

Technology

Opower - an Oracle company

Human Resources

Opower increases female hiring by 18% and minority technical hiring by 600% with the use of machine learning to manage the recruitment life-cycle

Technology

Oracle HCM

Human Resources

Oracle HCM aims to help organisations segment and manage recruitment and training of their workforce better using machine learning

Technology

Humanyze

Human Resources

Tech company client increases revenue by $22m due to team productivity improvements generated by analysis of corporate communication data

Technology

The Adecco Group

Human Resources

The Adecco Group deploys a recruiting chatbot that uses natural language processing and machine learning to identify suitable candidates and to handle communication

Technology

Amazon

Human Resources

Amazon stops using machine learning program to evaluate job candidates based on historical resume datasets due to gender bias

Technology

Google

Human Resources

Google improves hiring process, employee on-boarding, training, productivity and retention rate using people analytics

Technology

Kono

Human Resources

Kono bot checks participant calendars and suggests meeting schedules that work for everyone

Technology

Monster

Human Resources

Monster achieves 20% increase in job applications worldwide with machine learning

Technology

US Food and Drug Administration (FDA)

Human Resources

US Food and Drug Administration (FDA) automates conversion of manually submitted forms to digital format with 91% accuracy using deep neural networks

Public And Social Sector

Coursera

Human Resources

Coursera launches employee learning and skill gap assessment tool for businesses using machine learning

Public And Social Sector

Capco

Human Resources

Capco builds more efficient teams by determining the optimum mix of values with machine learning analysis of online quizzes

Professional Services

Sojern

Human Resources

Sojern enhances employee engagement to achieve near 100% participation to gain actionable insights into employee performance and areas of improvement

Professional Services

BBMV

Human Resources

BBMV reduced construction worker fatigue and impairment time while on duty by 24% with sleep monitoring devices

Industrials

Skanska

Human Resources

Skanska identifies potential jobsite safety hazards in real-time using machine learning to automatically tag videos and photos with infractions occurring

Industrials

Airbus

Human Resources

Airbus is offering a virtual assistant for astronauts that gives companionship and expert advice while in space through a neural network based astronaut assistance system

Industrials

NASA

Human Resources

NASA automates 86% of HR transactions through Robotic Process Automation, RPA, of administrative tasks

Industrials

Assistance Publique-Hôpitaux de Paris (AP-HP)

Human Resources

Assistance publique – Hôpitaux de Paris optimises staffing by predicting emergency room admission rates by hour and day using machine learning

Healthcare

NHS

Human Resources

NHS trials a platform to improve workplace team efficiency and capabilities using machine learning to predict best courses of action

Healthcare

Goldman Sachs

Human Resources

Goldman Sachs widens graduate interview pool, and streamlines the processing of them, with first round job interviews conducted using video analysis

Financial Services

NatWest

Human Resources

NatWest trials audio analysis tool to detect mortgage broker misdeeds when interacting with clients using natural language processing

Financial Services

Fukoku Mutual Life Insurance

Human Resources

Fukoku Mutual Life Insurance expects to save $1.2m a year from salaries by replacing 34 employees with an AI system that calculates insurance payouts.

Financial Services

GMI Insurance Services

Human Resources

GMI Insurance Services monitors employee activity to identify malicious activity and other sources of productivity decline using machine learning

Financial Services

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